Borderless ECM: Addressing the Fragmentation Problem (My AIIM Webinar) by , for

ECM Social Business

Blog Entry

Addressing the Fragmentation Problem Let’s call the challenge we’re discussing the Fragmentation Problem. It’s primarily the outcome of the explosion of “systems... read more

How to Integrate Your Systems of Engagement into Your Systems of Record by , for

ECM Social Business

Blog Entry

This post may help if you’re thinking about what kinds of ECM or Social Collaboration applications should be in your roadmap and how you should prioritize them. Integrating Your SOEs i... read more

Systems of Engagement - A bridge too near? Where I disagree with the study... by , for

Blog Entry

It’s now about a year since AIIM first introduced their study “Systems of Engagement and the future if Enterprise IT” (led by Geoffrey Moore). While the concept resonates well... read more

Hello AIIM Community, What Are Your Top Business Problems? by , for

Social Business

Blog Entry

Hello AIIM Community and welcome to my new blog. I am happy to announce that on January 18, 2011 I joined AIIM as the Manager of Systems of Engagement division under Jesse Wilkins, Director of S... read more