Drug Dealers and IT are the only people who call their customers “users” by , for

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Drug Dealers and IT are the only people who call their customers “users” Seriously, why does corporate IT have more in common with a street pharmacist than the genius bar at the... read more

The Rise of the Social Revolution by , for

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"the social business revolution is starting to take hold in companies. These solutions are starting to empower  individuals, enabling them to challenge traditional hierarchies and... read more

Can we make the Information Revolution better for society? by , for

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It is easy to assume that access to massive amounts of information is good for society.  Perhaps we should also look at the role the move to an Information Economy is having on the reversal... read more

Is Information Management an evolution or a revolution? by , for

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I was recently asked by ABC Radio National to explain the principles behind my book, Information-Driven Business.  The following is extracted from the program or you can listen to the full... read more

The evolution of capture? Hardly. (Live from the Info 360 show floor) by , for

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Just as in life, change is the only constant in the capture industry. Yet, I see so little evolution. Today at the Info 360 conference, with a ton of AIIM and industry people, I was shocked... read more