The Big Idea - Content Governance is Coming of Age ... again by , for

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Content is NOT king, Context is! Knowing you have content is good. Knowing where your content is located is better. Knowing how your content relates to the overall organizational goals and b... read more

Three Simple Questions to Ask about your Content Governance by , for

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If you work for or own a business you are creating content every day. You are also receiving content every day. Within the content there is metadata being generated both by people a... read more

RM’s that know SharePoint can have jobs for Life by , for

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  Today I spoke on a panel at the Seattle ARMA chapter. The topic was SharePoint and Records Management. I have a simple recommendation for Records Managers e... read more

Andrew Thelke

Email Management Options by Andrew Thelke, Business Services Manager for Waukesha County


I work at a medium sized county government and use Microsot Outlook/Echange 2010.  I am looking for input on what other small/medium sized governments are doing in the development... read more

Records Management: an Optimists View and 5 Keys to Program Success by , for

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It seems that the Records and Information Management profession faces an annual need to justify its very existence. Lucky for RIM practitioners, the profession will continue to grow and have &ld... read more

Big Buckets of Stuff by , for

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Over the last couple of days I’ve seen/heard some comments that Big Buckets don’t work well in Records Management. Uhm, you’re doing it wrong. I suspect that a large part o... read more

Book of PHIGs - Introduction Draft by , for

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A while back I mentioned that I was going to try to write a book. Well, I’ve started it at last. Between losing my job and spending time at the cabin I’ve not really been motivated o... read more

The Future of Email Record Management? (NARA’s Capstone Guidance) by , for

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For those of us that have reviewed NARA’s draft bulletin “Guidance on a New Approach to Managing Email Records” (available at NARA Capstone Draft), we’ve seen a glim... read more

Holy PHIG I'm Writing a Book by , for

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By now all of you (yeah, right) have read my Principles of Holistic Information Governance (PHIGs) post, viewed the slide deck, and some of you attended the presentation I gave in Calgary. Based... read more

Patient Records - But Mine Is Special by , for

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Over the past few months, I have had the good fortune to speak at several events focused on healthcare. This is something I heard many times, “but mine is special”. The reference her... read more