Identifying Meaningful metrics for ECM success by , for

ECM

Blog Entry

One of the hottest topics of debate around the C3 Associates offices is about what constitutes a meaningful measure of ECM success (it's these kinds of conversations that make us all very po... read more

ROI and Metrics by , for

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All of the discussions lately about the utility vs risks of social media, and a recent posting by Christian Buckley on “Preventing Productivity Leakage” got me thinking a bit about h... read more

Abstracting Your KPI Perspective by , for

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I was in the train station in Nuremberg Germany last week, watching the thousands of people bustling through the main corridor, arriving or departing through the one main passageway, and reflect... read more

Why Miscalibrated Benchmarks Are Worse Than None At All by , for

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As a consultant and instructor in the realm of information management best practices, I spend a lot of time talking about the need to develop performance metrics so that future improvements can... read more

The Format is the Message by , for

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Here's a little known secret that's not so little or secretive. Most knowledge work is reformatting. That's right. No big thoughts to cloud out rebuilding that table. No mind... read more

It's the Metadata, Stupid: SharePoint 2010 in the Twittersphere, Part 1 by , for

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  I did a few controlled media cycles to measure the frequencies of Twitter mentions addressing SharePoint 2010. What was least interesting is the sustained buzz. It's fairly even w... read more

Some of my best friends are engineers by , for

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I was listening to an NPR interview with Ken Auletta on tonight's commute. The Googlarchy was searching for its next growth engine and cheap, green power in the form of offshore football fie... read more

4 Keys to Enterprise 2.0 Success by , for

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Simple wins.  Oscar Berg explores this concept in his latest Enterprise 2.0 Community blog post “How to Design for Adoption”. Oscar makes the point that the introduction of... read more