A Successful Records Manager Must Be a Knowledge Manager by , for

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    A wise man once said, “One man’s junk is another man’s treasure.” This is most true in information governance with regards to reference materials. R... read more

Do Governance Principles Change for SMBs? by , for

ECM ERM SharePoint

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An interesting question was posted to the interwebs via Twitter. Someone was searching for information on governance for small to medium businesses (SMBs) -- specifically as it applies to SMBs,... read more

EIM, ECM, ERM, KM, Collaboration = Confusion by , for

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I had a conversation with a brother in law a few years back about academia, and the seemingly overwhelming need to pontificate on every thought, every idea, every possible variation of and argum... read more

Throwing Away Important Information? by , for

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  Despite the adoption of tablets, smartphones, and other electronic means of data capture, paper forms remain the backbone of information gathering.  Yet, despite significant adva... read more

Bridging the Echo Chamber by , for

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In his paper "The Social Origin of Good Ideas" (University of Chicago), Ronald Burt states: "a dense social network of people in the same department (and who were therefor... read more

The Problem with Knowledge Management (and how to knock it on the head!) by , for

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  “Knowledge Management” is one of those terms that’s used often, seems to mean different things depending on who’s using it, that everybody knows they need but... read more

How Revolutionary is Social? by , for

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We've all sat in a meeting or overheard someone talking on the train or while at lunch about the latest, greatest social technology, and about how it has changed the way they do their work,... read more

The Power of Decentralization by , for

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Back in 2001, I joined a venture capital-backed startup to help design and deploy a hosted collaboration platform for high-tech manufacturing companies and their extensive ecosystems of design a... read more

Big Is Relative by , for

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  Last November, I had the privilege of listening to a keynote presentation byChrister Johnson from IBM about Big Data at the Gilbane Conference. I wrote about my reaction to that keyno... read more

Contextualization is the End Goal in KM by , for

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I found myself in Vancouver BC last night, having dinner with my good friends Sherman Woo (@spsherm), Michal Pisarek (@michalpisarek) and Paul Culmsee (@paulculmsee) talking about food, travel,... read more