What the CIO Thinks About the Electronic Records Management Project by , for

Blog Entry

The best CIO I ever worked for did several things very well: taught the organization how to plan strategically; bridged tactical IT implementations into organizational strategy; empathized with... read more

Information Policy – Better Late than Never by , for

Blog Entry

Two weeks ago, I started working on a draft Information Policy document that should have been completed about a year ago. I’m not going to beat myself up over this, there really wasn&rsquo... read more

I Support DOD 5015.2; and Encourage ALL Federal Agencies to Adopt It by , for

Blog Entry

Here's the longer version of my title: Why I Not Only Support the DoD 5015.02-STD Standard, I Encourage all Federal Agencies to Adopt it.  A Counterpoint to Don Lueder’s Post.... read more

Patient Records - But Mine Is Special by , for

Blog Entry

Over the past few months, I have had the good fortune to speak at several events focused on healthcare. This is something I heard many times, “but mine is special”. The reference her... read more

What a Difference Forever Makes by , for

Blog Entry

When we talk about retention periods with respect to ECM and ERM, we are usually focused on process. “How do we establish the period?” “What happens at the end of the period?&r... read more

Mobile ECM - What YOU Need to be (at Least) Thinking About by , for

Blog Entry

  This blog post should get you excited to register and attend our webinar this Wednesday. In this AIIM Webinar preview, Cengiz Satir, Program Director, IBM ECM, and Ian Story, Senior Pr... read more

Two Management System for Records (MSR) Standards published by ISO by , for

ERM

Blog Entry

  Many of my students, over the years, have asked if organizations can be certified to ISO 15489 (Information and documentation – Records management).  The answer is NO!... read more

Why best-practices are the best practice by , for

Capture ECM

Blog Entry

There is a tendency in the darker corners of many organizations for people to want to go their own way when it comes to managing processes and information. This doesn't have to be a bad thin... read more

When People Become Content by , for

ECM

Blog Entry

One of our recent projects involves a rather complicated list of contacts, and it’s pointing out the ways in which people are also described by metadata, processed by workflows and treated... read more

Content vs. Knowledge by , for

ECM

Blog Entry

In a post on my other blog, I mentioned that in a recent ECM solution for our engineers, “we make it easy for them to share knowledge in addition to data” by nudging their thought pr... read more