CCM

How to do Alerts and Notifications by , for

Blog Entry

One growing area of customer communications management (CCM) is the functionality to provide alerts and notifications: the ability for an organization to provide timely or urgent messages to its... read more

Cloud Content Management by , for

Blog Entry

Cloud Content Management (CCM) is such a new subject that at the time I wrote this post there is not a Wikipedia entry for CCM. I originally heard the term from Larry Hawes of Dow Brook Advisory... read more