Blog Entries By Rob Gray

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The most delicious use of Enterprise 2.0 technology

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If you had to guess what my most viewed internal blog at Google is, I bet you think it's something like "latest innovations", "cool product launches", or "musings of Eric"... well I can tell you it... read more

Control vs Usability

A few weeks ago, the AIIM trade community met in London. This is a group made up largely of ECM vendors, both specialised/niche players and some of the big boys (EMC Microsoft etc.) - the niche guy... read more

When people need to change

The People Side of Enterprise 2.0 In my last post, I spoke about focusing on the business rather than the technology.  Technology certainly has a big part to play, but it’s an enabler of tr... read more

It's about changing the business

When talking about Enterprise 2.0, I think we often focus too much on the technology that enables Enterprise 2.0 (such as internal blogging, social media etc.) rather than the actual business chara... read more

Follow your Fellows?

With great openness, and great transparency, comes great information overload! Take twitter for example. It's an open tool. It's a transparent tool. Everyone can see anything that they want to ... read more

Transparency problems...

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One of the benefits of an internal social network is the openness and transparency i.e. anyone can see what's going on and the hierarchy of communication is completely broken down. Let me give you ... read more

Collaborative Enterprise - the Volcano lesson

This week I was reminded of the value of the collaborative web, when we had hundreds of employees stranded across the globe, due to the volcanic ash flight problems. We needed to find out where peo... read more

Enterprise 2.0 - what does it actually mean?

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It seems like a fair amount of time has passed since the buzzmasters started using the term "Web 2.0" and it wasn't long before the enterprisey types followed with "enterprise 2.0" - but what does ... read more