How Does Enterprise Content Management Work as a Shared Service?

In July, the Center for Digital Government released the results of its 10th annual digital counties survey. Not surprisingly, the survey revealed that county governments are focused on using techno... read more

What Is a Composite Content Application?

If your organization is like most, you probably have between five and 20 applications that are content-related. Employees have to learn how to use multiple systems just to get one task done. IT sta... read more

What Is Integrative Middleware?

As organizations around the world seek to “do more with less,” they are increasingly looking to integrate—or combine—IT systems to eliminate the costly and time-consuming practice of toggling betwe... read more

Are Certifications Important When Selecting a Records Management System?

As regulatory and compliance mandates raise pressures on organizations across all industries, the need to control diverse forms of content has increased exponentially. Too much information, held be... read more

Strategic IT Project Planning: An Impressive Example

I’ve been learning a lot about the agile project management methodology lately, and it certainly seems like a useful approach for ensuring collaboration, accountability and results. Unlike the wate... read more

Does Your Organization's IT Infrastructure Support Telecommuting?

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Last month, we learned that 5% of U.S. workers would give up their spouse for the chance to telecommute. Umm, I worked remotely for a few months after my husband and I moved from Boston to Southern... read more

Blood, Sweat and Tweets: When Timely Access to Information Spells the Difference between Life and Death

Federal Emergency Management Agency (FEMA) Administrator Craig Fugate has been talking a lot about Twitter lately. As reported by FierceGovernmentIT, he recently told attendees at Tech@State that b... read more

Driving the Spirit of Entrepreneurship across Your Organization

I’ve been hearing a lot about Richard Branson lately. You know, the Virgin Records, Virgin Airways and Virgin Galactic guy. My husband’s an aerospace engineer, so maybe it’s not that surprising tha... read more

Hate Networking? Three Things to Try at Your Next Conference

Before I joined Laserfiche, I worked at an IT research and consulting firm in the Boston area. Each year, we put on a number of educational workshops. There are two things in particular that I reme... read more

The Information Diet: Where’s the Broccoli?

For many, the start of a New Year signals the start of a new diet. This year, author Clay Johnson would like you to focus on how you consume information rather than food. In his new book, “The ... read more

In Praise of IT Directors: Why Expertise Still Matters

Gartner recently came out with its top predictions for 2012, highlighting “how the control of technology and technology-driven decisions is shifting out of the hands of IT organizations.” Analy... read more

How IT Pros Can Help Millennials Toe the Technology Line

I have a confession to make. When I was graduating from high school back in the 90s, I was asked a bunch of questions about the future. One of them was, “Will cellular phones replace land lines?” I... read more

What’s Old Is New Again: IT Priorities, Business Processes and CPOs

According to new research from McKinsey, the highest current priorities for IT include improving the effectiveness and efficiency of business processes and reducing IT costs. For IT executives,... read more