Making Virtual Collaboration The Norm

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I often argue that in order to realize the benefits of the virtual organization, such as reduced travel costs, flexibility in resource allocation and rapid access to expertise to wherever it might ... read more

No Business Case for Social Business

If a business can check all or most of the items on the checklist below, then there is probably no business case for social business. It can carry on with business as usual. The lifespan of... read more

How to Enable Co-creation

Just a few thoughts on co-creation.   The act of creating something together with others is something that builds community, culture (shared attitudes and behaviors within the community) an... read more

Social Collaboration Enables Us to Help Each Other

Imagine that you are dealing with a burning problem which you are not certain how to solve. You might be on to a solution, but you are not confident enough that it will work to invest your time and... read more

“Social” Isn't Really Such a Big Deal

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Transforming an enterprise towards becoming more social and collaborative isn't as radical as it might sound. Not if you just take a closer look at the kind of work that is the very basis of value ... read more

Real Adoption Changes The Communication Culture

The communication culture is a key part of an organization's culture. The communication culture includes the tools we use for communication and it regulates who can talk to whom and what can be dis... read more

We are here to build collaborative enterprises

We have probably heard sayings like "big is beautiful" and "big is better" since the dawn of the industrial age (or since the dawn of man). But how do they rime with today's popular memes such as l... read more

Time to socialize your business processes?

From the early 90s to the late 90s, in parallel to my studies in Computer Science and Business at the university, I developed client-server software for the Windows platform for a network of BPO an... read more

Why mobile apps play in favor of Enterprise 2.0

There are several IT trends which I believe play in favor of Enterprise 2.0 adoption. One of these trends, cloud computing, makes it easier for businesses to implement social software in times when... read more

How to Design For Adoption

When I started my professional career in the mid 90ies, I did it as an interaction designer / requirements analyst. My passion was usability and my mission was to design usable business application... read more

Learn to deal with information abundance - or someone else will

71% agree that it is easier to locate "knowledge" on the web than to find it within their internal systems.   AIIM Industry Watch Collaboration and Enterprise 2.0, 2009   This is a ... read more

Why transparency is key to Enterprise 2.0

Transparency is about making our decisions and actions visible to others. It is about sharing information. It is about knowing who provided a certain piece of information. It is about accountabilit... read more

Why Twitter is hard to use

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Have you ever wondered why so few of the people who have registered a Twitter account actually use Twitter on a regular basis?  According to a survey by ExactTarget:“Amongst the estimated 26 millio... read more

Information is like water

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Information needs to flow like water. As knowledge workers, we need ubiquitous and instant access to information. We need to be able to access the information we need from anywhere, at any time. Th... read more

Why changing 1.0 behaviors is harder than we might think

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In "Switch - How to Change Things When Change Is Hard" by Dan Heath and Chip Heath, the authors argue that self-control is an exhaustible resource. With "self-control", they talk about a broader ki... read more

What's your Enterprise 2.0 slogan?

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Enterprise 2.0 is a term which is often hard to explain for those who are new to it. It always helps to have good stories to tell, great visuals and things like elevator pitches to introduce the te... read more

Enterprise 2.0 - Vision, discipline or toolbox?

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Is Enterprise 2.0 a vision, discipline or a toolbox? Or maybe the real question is: does it have to be either/or? In this post I will boldly go where no man has gone before (well, maybe not ent... read more

A (perfect?) business case for Enterprise 2.0

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Every now and then you come across a real-world story that can be used to build a great business case. The one I’m going to share here is about a mid-sized company in the services industry and the ... read more

Why culture comes first and technology second

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The shared values, attitudes and behaviors (the culture) of any of the social groups and organizations we belong to strongly influence how we behave as individuals within that group or organization... read more

Enterprise 2.0 - putting the fun back into work

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"All work and no play makes Jack a dull boy" This famous line by Jack Torrance (Jack Nicholson) in The Shining implies that without time off from work, a person becomes bored and boring -... read more

Integrating the workforce with social software

This morning I read an article in the Swedish IT newspaper Computer Sweden that described how the security-company Securitas currently invests in internal social networking, blogs and wikis to inte... read more

Relationships, collaboration and empowerment

Some time ago I had the opportunity to meet with a couple of researchers working at the Innovation Department at a large Scandinavian bank. They shared with me their vision of the future; highlight... read more

Understanding the psychology of sharing – what makes it tick?

There should be no doubt that information sharing is a fundamental mechanism in any kind of enterprise. It can bring immense value in the form of new innovations, improved decision-making, shorter ... read more

Understanding the psychology of sharing – what makes it tick?

There should be no doubt that information sharing is a fundamental mechanism in any kind of enterprise. It can bring immense value in the form of new innovations, improved decision-making, shorter ... read more

Understanding the psychology of sharing – what makes it tick?

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There should be no doubt that information sharing is a fundamental mechanism in any kind of enterprise. It can bring immense value in the form of new innovations, improved decision-making, shorter ... read more

How to Break the Tyranny of E-mail

"Identifying where email is being overused and abused is a good indicator as to where collaboration tools will be valuable" - Nikos Drakos, Research Director at Gartner E-mail is the digita... read more

Social software and bad information security practices

During the last couple of years I have carried out ECM and Collaboration assessments for companies where I have observed a resistance towards social software - which to a large extent can be seen a... read more

The future belongs to the knowledge worker

When talking about Enterprise 2.0, I often use the quote below by Steel baron Andrew Carnegie, founder and owner of the Carnegie Steel Company - the largest and most profitable industrial enterpris... read more

Lessons learned from the dot-com era

This time of year ten years ago, one of the big American management consulting firms identified a window of opportunity to launch student community websites in Europe. They advised our future custo... read more