Blog Entries By Susan Cisco

« Return to Member Profile

Electronic Record Disposition – Still Controversial

3 Comments

Organizations have invested millions in technology to manage structured, semi-structured, and unstructured information; in retention schedules to establish retention periods for records; and in inf... read more

Electronic Record Disposition; The RM Perspective

11 Comments

Most RM professionals expect to apply the same collaborative pre-approval workflow used for disposing of boxes of physical records stored off-site to electronic records according to recent Gimmal s... read more

Disposing of Electronic Records - Survey Redux

15 Comments

Do organizations require pre-approval prior to destruction or deletion of records whose retention periods have expired and for which there are no legal or tax holds? Last December, we released a su... read more

Disposing of Electronic Records - It's About Time

12 Comments

When it comes to recordkeeping many organizations default to keeping everything, especially if the records are electronic. I'm noticing a shift in the discussion from the initial states in the info... read more

Poke Me in the Eye with a Fork - SME Review of Retention Schedules

In our consulting practice, we do not require ECRM system users to understand complex records retention schedules (RRS) in order to achieve records management compliance. Instead we embed the reten... read more

Keeping Records Long Enough

8 Comments

Todd Johnson, CRM, recently queried the RM Listserv, " In developing our retention schedule, I'm coming across multiple instances where the business need to retain certain records exceeds the compl... read more

Can We Automate Retention?

In her recent post @ http://aiimcommunities.org/erm/blog/retention-needs-enema, Julie Cogan noted that some innovation in developing and implementing retention schedules is happening in the content... read more

Tagging Electronic Records - There’s No ‘onomy’ in Folksonomy

1 Comment

Organizations need a strategy for tagging (assigning metadata to) records and information in ECRM systems. Referencing work by Clay Shirky, Emanuele Quintarelli, and others, Tom Reamy summarizes re... read more

Big Bucket Approach – How's The View?

Fewer retention category choices (due to bigger, fewer retention buckets) in a retention schedule can lead to more consistent records management compliance as long as the risks of potentially longe... read more

Just Tell Us What “It” Is

Most business information is created, received, and managed electronically. One of the keys to successfully managing it all is to broaden the scope of records management to retention management of ... read more

Using Checklists to Get Things Right

My colleague, Karen Strong, urged me to read The Checklist Manifesto by Atul Gawande, a surgeon at the Brigham and Women’s Hospital. Karen liked the approach of using checklists as a technique for ... read more

Make RM Simpler

Implementations of Enterprise Content and Records Management (ECRM) systems have mostly been complicated and expensive. I don’t put all the blame on the ECRM solutions. If the underlying processes ... read more

Information Hoarding: Best Practice for Managing Retention? Part 2

There were several thoughtful responses to the post on information hoarding. What about the attorney at the recent American Bar Association conference that John Isaza told us about? This panelist s... read more

Information Hoarding: Best Practice for Managing Retention?

11 Comments

According to a Symantec survey of 1,680 IT pros and legal executives in 26 countries, 75% of backup data are retained infinitely or kept for legal holds. In addition 25% of the data backed up is no... read more

Leadership Vacuum for Records Management?

6 Comments

AIIM Expert Blogger Mark Mandel recently asked, “Will the RIM Profession Become Obsolete?” http://tinyurl.com/2wun5we. With a 30 year view of records management as a practitioner in private and pub... read more