How SOPA Threatens ECM - and the Internet

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It’s been a week since Wikipedia shut down to protest the Stop Online Piracy Act (SOPA). Originally expected to sail through rapid approval in Congress,  the subsequent lobbying efforts on the part... read more

Microfilm Must Die!

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My good friend Bob Zagami (former AIIM Chairman) took me to task here on the AIIM website for not talking about film when I gave the Industry Predictions for 2012. (http://www.aiim.org/community/bl... read more

Industry Predictions for 2012

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Each year I have done industry projections either by myself or with AIIM’s former Emerging Technologies (EmTAG) group.  For the most part the projections involve looking at trends and trying to fig... read more

Google Confuses Search & eDiscovery; May Cost Billions

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Google is a company run by engineers.  Steven Levy’s great book “In the Plex” (http://books.google.com/books/about/In_the_Plex.html?id=V1u1f8sv3k8C) documents how engineers are the rock stars of on... read more

Time to Scrap Your Existing System?

In my last blog, ECM Vendors Go to War  (http://www.aiim.org/community/blogs/expert/ECM-Vendors-go-to-War) , it was brought up that upgrades to existing ECRM (CMS) systems will accelerate in the ne... read more

ECM Vendors go to War

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Perhaps it was inevitable, but Oracle has finally declared war on EMC’s Documentum and is introducing a new program to replace Documentum installations for free.  On Oct 26 they are hosting a webin... read more

Failure and Theft in the ECRM Cloud

From Twitter:  “How do two Blackberry users talk to each other?  They don’t”. The week isn’t half over and it has already been an important one from a cloud perspective.  At the top of the list... read more

What the iPhone 4S means for ECRM

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By now you have heard that Apple announced their iPhone 4S that includes new cloud support in the form of iOS 5.  While some were hoping for a proper iPhone 5, the new phone – and especially the ne... read more

Who is Guarding the File Cabinet?

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As records managers gain unprecedented clout within organizations, it is inevitable that they also come under more scrutiny.  Which begs the question: “Who is guarding the file cabinet?” Record... read more

How ECM Clouds Are Different from Generic Clouds

In my last blog I talked about some of the recent problems with the big, generic cloud companies and how they may provide some capabilities that can’t be matched in-house, but they also have some l... read more

Clouds May Bring Dark Days for Records Management

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This week Apple unveiled the industry’s worst-kept secret: their iCloud offering that permits users to store information in the cloud and make it accessible via PC, tablet, and mobile devices. ... read more

Is Microsoft Dying?

Are we missing something? In less than a year Apple blew past Microsoft as the most valuable technology in the company in the world and Google and IBM are fast poised to overtake them as well. ... read more

Stealing Your Content for Fame and Fortune

We spend a lot of time in this industry talking about how to capture information and, through good records management practices, dispose of content when appropriate.  But we don’t talk about how to... read more

2011 Industry Predictions (Part 2)

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Last week we talked about some industry predictions for 2011.  This week to expand on that with a few more points. SharePoint gets Stronger.  Much has been written about the pros and cons of Sh... read more

2011 Industry Predictions (Part 1)

Ah!  A new year!  Plenty of projects to get done and the ever-popular predictions about the future.  With the economy bouncing back in certain quarters, look for another solid year from the content... read more

Do Clouds Mean Dark Days for ECRM?

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Cloud computing has become white hot.  Television ads from Microsoft, IBM, and others tout their cloud efforts.  Google and Apple and investing billions in their video and application cloud service... read more

Mobile Content Management is a Must

It used to be that “being connected” meant a full Rolodex of high powered contacts.  But today, it most likely means that a person is connected to a wide network of public, corporate, and personal ... read more

You've Got Big Problems

The other day I was in a meeting with department heads from across the country.  Everyone had flown in to review some design options for $20M+ ECRM implementation that will bring profound changes t... read more

Enterprise Content Management is Dead

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Last week Wired magazine declared that “The Web is Dead.  Long Live the Internet.”  The basic point was that the peak of the web explosion over 50% of internet traffic being HTML web pages, but tha... read more

International Firms Face Complex RM Challenges

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This week the United Arab Emirates (UAE) issued new guidelines to take effect later in the year that will disable key parts of the service provided by RIM, the popular service for Blackberry smartp... read more

SEC Makes the Rules; Doesn't Follow Them

The Securities and Exchange Commission (SEC) plays a major role in the regulation of America’s financial system – a business based on content.  It’s no surprise that the SEC has been instrumental i... read more

Tips for Tuning Your ECRM System

Summer is often a time for planning new projects and cleaning up old ones. It's also the perfect time to take a look at your ECRM system. With many implementations supporting mission critical busin... read more

Auditor or Lawyer? Which is the Bigger Fear?

Records managers can be a belligerent lot.  As organizations increase their emphasis on records management, industry professionals not only have developed more confidence to speak out, but do so wi... read more

Top Ten Reasons Why iPhone is Better than SharePoint

Apple's recent release of their new iPhone breaks their own record to be the fastest adopted product in history, eclipsing a record once held by Microsoft with SharePoint. Both products remain whit... read more

Top Ten Reasons SharePoint is Better Than the iPhone

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Apple recently replaced Microsoft as the world's most valuable technology company. It is a remarkable run for Apple who once needed Microsoft support to stay in business. They have taken remarkably... read more

When Vendors Outsmart Themselves

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Over the years I have witnessed millions of seats of ECRM software be purchased. While the technology continues to evolve to handle new content and business issues the basic principals are the same... read more

Congress (Library of) May Find Tweets Not So Sweet

Those who serve in government almost always have the very best intentions, but sometimes there are unintended consequences. When California attempted to keep energy prices low by capping how much u... read more