“Social Obligation” – The Trouble with “Gamification”

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“Social”, in an “inside-the-firewall” perspective, is often related to sharing information, sharing knowledge, as well as creating a greater degree of transparency. This includes, often, having a p... read more

IT needs to be less “T” and more “B”

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There is a “feeling” in the world of the Information Professional at the moment that there is too much focus on the “T” in IT. That is, the IT department focuses too much on “technology”.  Usually ... read more

Why I hate IT

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I hate IT, I hate IT, I hate IT. In fact, I cringe every time I hear IT. What am I talking about? I’m talking about the acronym “I.T.” IT stands for Information Technology. But I guess you alre... read more

Return to...CIP Land

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In my last post I talked about that recently discovered, and charted, land called "CIP Land".  When I originally started writing that post, I had a vision of an island where each "knowledge dom... read more

The CIP Land

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I've been working my way through the excellent CIP exam preparatory videos on the AIIM site. (These were prepared by Steve Weissman, and the Holly Group, and are very impressive.) As I went fro... read more

Usability and Performance are critical; CMIS still not a star – A Short Survey on CMS and CMIS

Last year Generis did a small "non-scientific" survey to get a snapshot of the plans for CMS, and CMIS adoption. I wrote an "analysis" post on this in my blog.  This year the CEO of Generis, Ja... read more

How should a “Perfect” Search project be run?

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It was Friday evening, and Charlie was meeting his friends for a drink. They all worked in IT and had, between them, years of experience, especially in the area of enterprises and enterprise search... read more

Pharma 3.0

When I first heard the term “Pharma 3.0” I thought that it was the latest in the trend to put “x.0” (where x = 2, or higher) after everything. I was delighted to find out that it wasn’t, and there ... read more

Why giving the users what they want is not enough - the Importance of communication

As you are all most likely aware, giving the users what they want is not the right thing. Why? Because, often, the users don’t know really what they want. Consider the following example: A ... read more

Different Systems and Different Silos - A Real-life Disaster

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Discussions had been going on for months. Plans had been drawn up. Even though the main tasks had been itemized, there was agreement that these would still have to be refined further into the proje... read more

Is True Enterprise Search actually Possible?

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The idea of “Enterprise Search” is an attractive one. It certainly would be its weight in gold to have a single search location where key words can be entered, and within a fraction of a  nanocentu... read more