Risk, Rewards, and Regulation in the Social Enterprise

I'll be speaking on this subject at 10:30 AM on March 22 during the AIIM Conference 2012. Here's a preview into what we'll be talking about together. For my session details, click here. The... read more

Get me to the swim meet on time

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I was in Toronto this week and, other than the unseasonably warm weather I enjoyed, also had a great conversation with a client that crystalized some things for me about how Enterprise 2.0 methods ... read more

Jumping the Gun: E2.0 Predictions for 2012

In the spirit of the general cultural trend towards over-anticipation of annual events (back to school sales the first week in July, holiday music in October), I want to do my part to contribute to... read more

HR 2.0

In my last post, I talked about how HR was an area of particularly intense social media (SM) activity at the organizations I work with. I tried to describe not only why HR as a discipline is a good... read more

Bleeding Edge HR

In my travels, I work with a lot of organizations on social media (SM) and enterprise collaboration, whether as part of dedicated Enterprise 2.0 (E2.0) projects or under the umbrella of broader con... read more

Blue 2.0

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In the last few months I’ve been working with a number of consumer product group (CPG) and manufacturing organizations. These are verticals that traditionally have been cold on enterprise content m... read more

E2.0 + CRM = SCRM

Right now I’m in the middle of a series that’ll take a hard-nosed, realistic look at how Enterprise 2.0 will impact organizations, not from the ivory tower perspective of a fresh start, whole cloth... read more

E(CM) 2.0

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Last post, I kicked off a series that’ll take a hard-nosed, realistic look at how Enterprise 2.0 will impact organizations, not from the ivory tower perspective of a fresh start, whole cloth implem... read more

Social ACM

We talk about Enterprise 2.0 as if it were some kind of separate thing, a standalone discipline we could embrace and all our old fashioned E1.0 pursuits would fall away like scales from our eyes, g... read more

E2.0 School

I’m in the middle of a series of posts on my own blog about how enterprise content management (ECM) is going to transform a variety of key industries, from financial services and insurance, to mini... read more

Social (Media) Darwinism

I had a really interesting conversation with a client last week who was describing how their organization’s moving away from videoconferencing. They had been all in on the technology a few years ba... read more

Enterprise 2.0 Will Never be Dial Tone

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I’m sitting in a coffee shop in Toronto, midway through my trip here. I’ve had the opportunity to talk to former clients and potential clients, as well as account managers and product specialists a... read more

Info360: When Monkeys Fly

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I spent most of this week at the Info360 conference in Washington, DC. I presented at a few breakout sessions, moderated a bunch of expo floor panels, saw a couple of presentations, and had some gr... read more

Strategy Trumps Technology Every Time

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Last week Pie broached the subject of whether you could have an enterprise content management (ECM) strategy without ECM technology: You can’t buy Enterprise Content Management. You can buy pro... read more

The Cost of Doing Nothing

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I was fortunate to be a part of a panel discussion in Chicago last week led by AIIM skipper John Mancini. I got the chance to sit side-by-side with some top notch panelists and share my ideas and e... read more

Provocative, but TSFW

I was fortunate to be a part of a panel discussion in Chicago this week led by AIIM skipper John Mancini. I got the chance to sit side-by-side with some top notch panelists and share my ideas and e... read more

Knowledge Trumps Fear: Four Steps to E2.0 Compliance

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My last post was all about fear: I looked in detail at how the growth in discoverable content types, the increasing complexity in the technology landscape, and the lack of regulatory guidance have ... read more

Be afraid, be very afraid

I’m in the middle of a great read about social media and the enterprise, Open Leadership, by Charlene Li. And while a dedicated consideration of the ideas and concepts in it would be a great subjec... read more

Good enough would be great

In the last post I talked about the importance of taking the time to clearly identify your target users when rolling out E2.0 capabilities. I also presented a high-level walkthrough of an effective... read more

Getting to Know Your Users

In my previous posts, I’ve talked a lot about how E2.0 has less to do with technology than with people, that it’s really about enabling more effective people-to-people relationships, not simply imp... read more

This is The End

So I’m at the end of a series of posts that started with my core beliefs about E2.0 and is working through each of them in turn to explore their implications for E2.0 strategy and practice. In ... read more

Real E2.0

So I’m almost at the end of a series of posts that started with my core beliefs about E2.0 and is working through each of them in turn to explore their implications for E2.0 strategy and practice. ... read more

Get Off The Bandwagon

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In early December, I kicked off a series of posts on my core beliefs about E2.0. Since then, I’ve been devoting a post to each of them to work through some of the implications for E2.0 strategy and... read more

People 2.0

Right now, I’m in the middle of a series of posts that started with my seven core beliefs about E2.0 and is working through each of them in turn to explore their implications for E2.0 strategy and ... read more

Wheat 2.0 versus Chaff 2.0

As those of you who’ve been keeping up with my work for the AIIM E2.0 Community blog know, I’m in the middle of a series of posts that started with my core beliefs about E2.0 and am working through... read more

It’s called Enterprise “2.0” for a reason

So I’m in the middle of a series of posts that started with my core beliefs about E2.0 and is working through each of them in turn to explore their implications for E2.0 strategy and practice. ... read more

Bet the farm

In my first post, I got on my soap box a bit to sketch out some of the fundamental beliefs that inform my approach to E2.0. In the next few posts, I want to dig into each of these a bit more to tal... read more

Enterprise 2.0: I’m a Believer

Seeing as this is my first post for the AIIM Enterprise 2.0 community, I wanted to step back and get a bit confessional so that you all out there can get a feel for where I’m coming from, both in t... read more