Social Business Optimization

Social Business Community Wiki

Community Topic(s): Social Business

Keywords: socialbusiness, roadmap, optimization

A part of the Social Business Roadmap Wiki Discussion Series

Optimization happens once social business processes are in place. They should be actively managed and reviewed to ensure that the organization is realizing the expected benefits. This includes but is not limited to monitoring the tools in real time, identifying and measuring specific metrics, and training users on new or evolving tools and processes.


Examples of Optimization

Case Studies

References


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