"A Case Study from Bonneville Power Administration”
Margie Coles, Principal of PageSolutions Inc, will examine the importance of understanding user culture, content needs, and collaborative workgroup processes at Bonneville Power Administration (BPA). This approach was instrumental in identifying key success factors for increased intranet productivity, quality, and customer satisfaction.

“Collaboration: Defining ECM for Customer Solutions” Rob Keefe, Business Development Manager for BlueThread Technologies, will provide organizational overviews where collaboration has become one of the key components for business solutions. BlueThread specializes in providing solutions to a horizontal market centered around the Microsoft SharePoint platform utilizing workflow, document capture and imaging solutions.

For additional details, please download this flier.

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