AIIM Executive Management

Executive Staff

John F. Mancini President and CEO
Atle Skjekkeland Chief Evangelist
Felicia Dillard Chief Financial Officer
Peggy Winton Vice President and Chief Marketing Officer
Georgina Clelland Vice President, Events
Dave Jones Vice President, European Operations
Bob Larrivee Vice President, Market Intelligence

John F. Mancini
President and CEO

John Mancini is an author, speaker, and respected leader of the AIIM global community of information professionals. He believes that in the next 5 years, a wave Digital Transformation will sweep through businesses and organizations, and organizations now face a fundamental choice between Information Opportunity and Information Chaos.

As a frequent keynote speaker, John offers his expertise on Digital Transformation and the struggle to overcome Information Chaos. He blogs under the title Digital Landfill, has almost 10,000 Twitter followers and a Klout score in the 60s. He has published seven e-book titles including "Information Chaos v. Information Opportunity: The Business Challenge for the Next Decade", "#OccupyIT — A Technology Manifesto for Cloud, Mobile and Social Era" and the popular "8 Things You Need to Know About" e-book series.

He is the author of "Mancini's Law":
  1. Organizations are systems of information networks. They only operate effectively when there are clear and predictable information flows within and between these networks.
  2. 50% annual growth in the volume of digital information means that these networks – and especially the points of connection between them – will become increasingly unstable.
  3. Without intervention, the resulting #infochaos will threaten the viability of the entire system.
John can be found on Twitter, LinkedIn, Slideshare, and Facebook as jmancini77.

Recent keynote topics include:

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Atle Skjekkeland
Chief Evangelist

Atle Skjekkeland joined AIIM in 2004 as Managing Director for its European operation, was promoted to Vice President for AIIM in 2006, and became Chief Operating Officer in 2011. He is responsible for marketing, sales, delivery, and support of all AIIM products and services, which include events, webinars, training, research, and membership.

Atle is the architect and driving force behind AIIM’s Certificate programs, which have had 20,000+ course attendees over the last 5 years. He has delivered workshops across the world, and established training partnerships on almost all continents. He is also the architect behind the new Information Certification introduced in 2011 and available worldwide via Prometric exam centers.

An early adopter of social media to improve member communication, brand exposure, and Web traffic; over the last few years he has developed AIIM’s strategy for using the Web as a platform for education and networking.

Atle holds a Master’s degree from the Norwegian School of Economics and has 15+ years of experience working within IT. He is eager to find new ways technologies can add value, disrupt markets, and create a blue ocean opportunity. Atle is also interested in the future for information workers with improved usability, mobility, knowledge sharing, and retention.

Renowned as a very energetic and lively speaker, Atle is frequently asked to present at AIIM, Gartner, and industry conferences throughout the world. His background as one of the most experienced and well-known ECM trainers in the world makes him knowledgeable in a wide range of topics.

Follow Atle Skjekkeland on Twitter

Presentation Topics:

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Felicia Dillard
Chief Financial Officer

Felicia joined AIIM in 2006 as the Director of Finance and Administration and was promoted to Chief Financial Officer in 2011. She is responsible for all finance and accounting functions, as well as human resources, administration and operations.

Promoting team and individual growth by implementing internal programs at AIIM that enhance the overall work experience is one of Felicia's primary goals. From teleworking to team building, each program is taken on to strengthen and build upon AIIM's greatest asset - human talent. She leads the charge to implement mobile productivity by creating a virtual workplace that strengthens AIIM's ability to move forward in a global and mobile environment.

In step with AIIM's programmatic initiatives, Felicia, in collaboration with AIIM's executive team, developed strategic financial initiatives to ensure AIIM is in stride with its mission and objectives. Felicia strives to implement procedures and controls to improve the efficiency and transparency of the organization's financial reporting. Her overarching goal is to ensure the continuity of the organization to meet the needs of AIIM's members and industry partners.

Felicia's professional experiences have encompassed key financial and accounting roles in various industries, including health care management and consulting. Felicia has over 15 years of corporate accounting and management experience and earned a bachelor's degree in accounting from the University of Maryland.

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Peggy Winton
Executive Vice President and Chief Marketing Officer

With over 30 years of program, product, and business development experience, Peggy Winton is responsible for the strategic and technical direction of AIIM’s programs and promotions. She directs all demand generation, brand/community-building and IT activities. She serves as the Corporate Secretary, reporting directly to the CEO and Board of Directors.

Winton joined the Association in January, 2002 directly from Computer Sciences Corporation (CSC), where she served as Business Developer and strategist for the Consulting Group. Prior to CSC, Winton was Vice President and Chief Operating Officer for TTM, Inc., an international firm specializing in web-based and cooperative marketing programs for tourism development. She earned a Bachelor's Degree from Randolph-Macon Woman's College and a Master's Degree from the University of Maryland.

An accomplished writer and speaker, she has authored numerous sales/marketing-related newsletters and articles, as well as developed key strategic plans for the Association. Winton speaks regularly at AIIM and AIIM partner conferences.

Follow Peggy Winton on Twitter

Connect with Peggy on LinkedIn

Presentation Topics:

  • Integrating Inbound & Outbound Marketing Strategies
  • Customer and Business Development Strategies
  • Collaboration vs. Control in the Facebook Era
  • Automating Content-driven Processes
  • When Social Meets Process, Real Work Gets Done
  • The Rise of the Information Professional

Georgina Clelland
Vice President, Events

Georgina joined AIIM in 2003, based out of the Worcester, UK office. Initially assisting the sales team, she was quickly using her organization skills to manage the logistics and sponsor elements of the information management event in the UK, the AIIM Roadshow, and a two-day event in Dublin, Ireland. She was also secretariat for the DLM Forum from 2005-2007, managing executive and member meetings across Europe.

In 2007 Georgina made her move to the United States to work in AIIM’s education department, followed by community development initiatives, then onto developing and launching the AIIM Conference in 2012. Since the initial event in 2012, she has grown the conference into the industry’s premier community gathering for information professionals. All elements of the event are under her watchful eye including: content development, speaker liaison, sponsor and attendee recruitment, venue management, and event technology. Georgina’s passionate about making all the moving parts work together to provide a valuable educational experience for all participants.

Georgina leads a team who are also responsible for the one-day event series in the United States – the AIIM Road Trip – and AIIM’s weekly global webinar program.

Prior to AIIM she was a Personal Assistant to a Hospital Manager, and an Office Manager in a logistics supply chain hub.

Spare time is spent enjoying life on the US East Coast with her husband; two step daughters; and the neediest four fur pack on the planet.

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Dave Jones
Vice President, European Operations

David Jones is VP of European Operations at AIIM Europe - and is responsible for delivering AIIM's Information Management related products, services and membership throughout the european territory.

He has over 20 years’ experience of working with users and vendors across a wide range of vertical markets. His experience has focused on taking complex technologies, such as data mining and document management, and developing them into commercial solutions largely in the retail, web and customer relationship management (CRM) areas.

He has also worked as a consultant and analyst providing content management, information security, data mining, big data and business intelligence strategy and implementation solutions to clients such as IBM, Hewlett Packard, Fujitsu, Canon, BP, SAP, Alfresco and Cisco. David has produced a number of AIIM survey reports on issues and drivers for Capture Solutions, SharePoint, Cloud Computing, Big Data and Social Business and has a BSc in Computer Science, CIP, ECMS and SharePointP.

David is an established and well respected ECM thought leader and regularly communicates these insights via industry events, webinars, social media and video.

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Bob Larrivee
Vice President, Market Intelligence

Bob is an internationally recognized subject matter expert and thought leader with over thirty years of experience in the fields of information and process management, and recipient of the Cenadem Brazil – ECM pioneer Award. Bob is an avid techie with a focus on process improvement, and the application of advanced technologies to enhance and automate business operations.

Bob has a degree in Marketing and has served as an industry Consultant/Analyst with iMerge Consulting, Kinetic Information and BIS Strategic Decisions. In addition, Bob has held positions in R&D, Marketing, and Sales within the vendor and reseller channels, setting the strategic and tactical directions for the development and distribution of advanced and emerging technology products. Bob entered the emerging technologies' industry with Wang Laboratories where he focused on imaging, workflow, digital annotation, and voice recognition systems.

Additionally, beyond his industry activities and credentials, Bob is heavily involved in his community, and is a published poet, photographer and musician.

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Senior Management Team

Joseph Ersek, Director, Information Technology
Betsy Fanning, Director, Standards and Chapters
Maureen Hearn, Director, Global Education Services Program
Jessica Lombardo, Director, Membership
Amy Michalski, Account Executive Vendor Sales
Tony Paille, Director, Marketing
Theresa Resek, Director, Webinars & Online Content
Joesph Ryan, Senior Account Executive Advisor
Jesse Wilkins, Director, Professional Development

International Board Chair

Paul Engel, VeBridge - Board Chair

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