AIIM Doculabs Maturity Benchmarking - Methodology
Doculabs has assessed ECM maturity levels for many
different organizations, and these organizations are evaluated against a set of
ten distinct categories. The objective of this program is to provide a
detailed comparison of your organization's ECM maturity against a peer
group of enterprises.
The results are used to diagnose challenges and
opportunities within participating firms.
Evaluation criteria:
Engagement
Process
Doculabs follows a structured four-step process for assessing ECM maturity
for its clients.
- Data Collection and Discovery
- Doculabs provides materials request list
- Participating client responds with relevant artifacts; Doculabs reviews
the material
- Onsite Meetings and Interviews
- Doculabs conducts on-site meetings and interviews with development and
support team
- Doculabs interviews
various users constituents
- Analysis
- Doculabs provides its assessment and reviews with client
- Any gaps or corrections are verified and changed
- Doculabs then maps the assessment scores against a representative peer
group
- Presentation of Deliverables
- Doculabs provides results in Doculabs Dimensions
Visual Analysis form
- Doculabs presents its findings to senior management